Virtual assistant clients

We give you more time to focus on increasing your income and attracting new clients.

Smart VA works in partnership with clients to get to know more about what they do, the kind of challenges they are currently struggling with and how they want to move their business forward.

Why use us? Because we are a smart business that helps entrepreneurs like you to overcome the stresses and overwhelm of trying to juggle all the competing demands on your time. We know what works and what doesn’t when it comes to managing your workload the right way based on our own experience of running and managing a successful and thriving business.

Because we realise that not all businesses are the same, we work closely with our clients to understand their requirements so that we can give them the level of support that they need. By outsourcing your non-fee earning tasks to us, you will be able to focus your attention on supporting your existing clients and attracting new opportunities.

There are three main ways that we work with our clients:

Committed to your success
We understand that your business is important to you and we are committed to providing support that will help you to grow and succeed.

Working in partnership
We work with clients who want to build mutually supportive relationships with the people that they work with.

Cost-effective results
We understand that small businesses don’t have large budgets so we will ensure that you get the best results for your money.

By outsourcing your non-fee earning tasks to us, you will have more time and energy to focus on those aspects of your work that you enjoy and which bring in the money.

Although we tailor our services depending on the needs of our clients, there are some common key benefits from using our virtual assistant services:

You will have more time to spend on activities that generate income.
You will be able to focus your attention on the stuff you’re really good at and that you enjoy so that you can bring in more client work.

You will be able to manage all the competing demands on your time.
Rather than react to events as they crop up, you will be able to forward plan more effectively so that you can focus on your priorities.

You can focus on growing a thriving business.
You will have the time and space each day to concentrate on those tasks that will support existing clients and bring in better and more exciting opportunities.

You will spend more time doing work you enjoy.
Rather than trying to do everything yourself, you can concentrate on those tasks that will showcase your talents to your ideal clients.

You will provide a higher level of service to your clients.
By focusing on looking after your clients, you will be able to offer a more personal level of service that will keep them coming back for more.

Now you know the benefits of working with us, find out more about the virtual assistant services that we offer to our clients.

What it’s like to work with us

how we workProfessional and efficient service. We are committed to providing an excellent level of service to clients. We will only take on work if we know it can be done within the agreed timeframe.

Our support is flexible and personal. We realise that all clients are not the same and will require different services and levels of support. We take the time to get to know your business so we can find out what you’re struggling with and how we can help.

We respect your confidentiality. We take client confidentiality seriously and are registered with the Data Protection Act. We will never divulge or share any information that you give us. All client information is stored securely and either returned to the client or destroyed within 3 months of project completion.

Warm and friendly approach. Good working relationships are essential for success. We like to build mutually supportive relationships with the people who work with us.

Clear communication. We believe that clear communication is essential when working with our clients. We will regularly keep in contact with you so that we are both clear about what has been agreed and what needs to be done. This ensures that there are no surprises along the way and that you can be assured that your work is being completed according to your instructions.

Part of the team. We become part of your team while we’re working with you. So if you need us to communicate to any of your clients or suppliers, we will do that as if we’re working for your business.

Now that you understand what it’s like to work with us and the results you can expect to gain, find out more about the virtual assistant services that we offer to our clients.

Find out more about our virtual assistant services